Managers Can Motivate Employees with One Word

Theoretically, the modern workplace should be bursting with relatedness. Not unlike our hunter-gatherer ancestors, most of us are on teams. And teams ought to be a bountiful source of ?relatedness? rewards. by @HeidiGrantHalvorson

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Engineering Culture at Airbnb

At the core our philosophy is this: engineers own their own impact. Each engineer is individually responsible for creating as much value for our users and for the company as possible.

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6 Ways to Make Your Customer Service Better

Offering great client service not only builds a loyal and happy customer base, but can be the most powerful marketing tool due to word-of-mouth referrals.

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