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The Trust Equation

Trust = (Credibility + Reliability + Intimacy) / Self-Orientation. A simple model for understanding and building trust in professional relationships. https://trustedadvisor.com/why-trust-matters/what-is-trust/the-trust-equation (Trusted Advisor)

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Servant Leadership Explained

A leadership philosophy where the main goal of the leader is to serve. This is achieved through listening, empathy, healing, awareness, and commitment to the growth of people. https://www.greenleaf.org/what-is-servant-leadership/ (Greenleaf Center)

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Radical Candor: The Care and Challenge Matrix

A framework for giving feedback that balances challenging directly (candid critique) while caring personally (supportive relationship). https://www.radicalcandor.com/our-framework/ (Kim Scott)

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The Importance of Post-Mortems

Conducting blameless post-mortems after failures or successes is crucial for organizational learning and continuous process improvement. https://sre.google/sre-book/postmortem-culture/ (Google SRE)

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The Pyramid Principle of Communication

Lead with the conclusion, then support it with logical arguments and data, ensuring clarity and saving time for busy executives. https://www.mckinsey.com/careers/mckinsey-digital/insights/the-pyramid-principle (McKinsey)

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Effective Meeting Hygiene

Meetings should have clear agendas, assigned owners, and required pre-reading materials to ensure efficiency and effective decision-making. https://medium.com/@david_perell/how-to-run-a-great-meeting-656e18b10090 (David Perell)

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Time Blocking vs. To-Do Lists

Time blocking assigns specific time slots for tasks, promoting focused work, while to-do lists are simply collections of tasks, often leading to choice paralysis. https://hbr.org/2018/12/why-timeboxing-is-the-most-important-productivity-skill-you-need (HBR)

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The Eisenhower Matrix for Decision-Making

A simple framework to prioritize tasks by categorizing them based on urgency and importance: Do, Decide, Delegate, or Delete. https://asana.com/resources/eisenhower-matrix (Asana)

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The Getting Things Done (GTD) Method

A five-step process (Capture, Clarify, Organize, Reflect, Engage) for moving tasks and ideas out of the mind and into a reliable external system. https://gettingthingsdone.com/what-is-gtd/ (David Allen)

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Deep Work: Rules for Focused Success

Strategies for focusing without distraction on a cognitively demanding task, emphasizing the importance of dedicated, scheduled time blocks for high-value output. https://calnewport.com/books/deep-work/ (Cal Newport)

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