User Journey Mapping Explained
A structured visualization of the entire experience a user has with a product or service, highlighting pain points and opportunities. https://www.nngroup.com/articles/journey-mapping-101/ (NN/g)
A structured visualization of the entire experience a user has with a product or service, highlighting pain points and opportunities. https://www.nngroup.com/articles/journey-mapping-101/ (NN/g)